Freshworks raises $150Mn, to offer cloud & automation tools to customers
Date: 2019-11-15   Author: Pankaj Singh  Category: #news

Freshworks raises $150Mn, to offer cloud & automation tools to customers

Increasing adoption of technology has enabled businesses to generate tremendous growth in the past few years. Speculating its importance, investors across the world are pouring in funds to develop efficient software solutions. 

Freshworks, a leading company in customer service software and automation tools, recently was subject to a similar instance as it announced raising $150 million in a Series H funding round which was co-led by Sequioa Capital, Alphabet’s CapitalG, and Accel.

With this round, Freshworks total raised funding reached around $400 million, followed by $100 million series G round last year that has the same three investors. For the record, the company is valued at $3.5 billion, more than double its former valuation. However, the company has not officially closed the fresh round of funding, but has inked a definitive agreement with these investors.

Girish Mathrubootham, Founder and CEO, Freshworks said that, since inception, the company has been leading democratizing software for the entire organization; and it would follow that tradition by offering cutting-edge cloud technologies to ensure software offerings for the entire organization and puts 'customers' back into CRM. 

For a record, Freshdesk is the company’s official customer support product designed to help companies, manage tickets, track customer conversations and coordinate with their broader team. While, over the years, it has diversified into IT service management and customer relationship management.

In fact, Freshworks was earlier known as Freshdesk before it renamed in 2017 to reflect an expansion into all types of offerings, including sales CRM via Freshsales, live chat with Freshchat, call center management using Freshcaller, IT service management with Freshservice and HR software with Freshteam.

The company also offers a fully integrated could bundle called Freshwork 360, which integrates marketing, sales, and support applications to provide users with a complete customer engagement experience. 

Source Credit - https://venturebeat.com/2019/11/13/freshworks-nabs-150-million-to-bring-cloud-and-automation-tools-to-customer-engagement-teams/



About Author


Pankaj Singh

Pankaj Singh

Pankaj Singh Develops content for Algosonline, Market Size Forecasters, and a couple of other platforms. A Post Graduate in Management by qualification, he worked as an underwriter in the UK insurance domain before deciding to switch his field of profession. With exp...

Read More

More from Pankaj


Post Recommendents

LIMS Software Market Size, Historical Growth, Analysis, Opportunities and Forecast To 2026
Author: Sachin Pashte

The ' LIMS Software market' study now available at MarketStudyReport.com, is a detailed sketch of the business sphere in terms of current and future trends driving the profit matrix. The report also indicates a pointwise outline of market ...


Trends of Microbial Detection System Market Reviewed for 2020 with Industry Outlook to 2026
Author: Sachin Pashte

The ' Microbial Detection System market' atiresearch report is latest addition by Market Study Report, LLC, that elucidates relevant market and competitive insights as well as regional and consumer informon. In a nutshell, the research stu...


2026 Projections: Active Sonar System Market Report by Type, Application and Regional Outlook
Author: Sachin Pashte

The ' Active Sonar System market' report added recently by Market Study Report, LLC, evaluates the industry in terms of market size, market share, revenue estimation, and geographical outlook. The study also delivers a precise summary that...